Mercovi ("we," "us," or "our") operates the website mercovi.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site.
Information We Collect
Information You Provide
When you contact us through our Site, request a demo, or reach out via email, we may collect:
- Your name
- Email address
- Phone number
- Company name
- Job title
- Any other information you voluntarily provide in your message
Information Collected Automatically
When you visit our Site, we automatically collect certain information through Google Analytics, including:
- Your IP address (anonymized)
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on each page
- Referring website or source
- Geographic location (country and city level)
- Date and time of your visit
This information is collected using cookies and similar tracking technologies. See our Cookie Policy for more details.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and demo requests
- Understand how visitors use our Site so we can improve it
- Analyze Site traffic and usage patterns through Google Analytics
- Communicate with you about our products and services, if you have contacted us
- Comply with legal obligations
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to analyze Site usage. Google Analytics uses cookies to collect information about your use of the Site. This information is transmitted to and stored by Google on servers in the United States.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information on how Google collects and processes data, visit Google's Privacy Policy.
Data Retention
We retain contact information you provide (such as your name and email from a demo request) for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Google Analytics data is retained according to Google's data retention settings, which we have configured to 14 months.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate information.
- Deletion: Request that we delete your personal information.
- Opt-out: Opt out of Google Analytics tracking (see above).
To exercise any of these rights, contact us at info@mercovi.com.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.
European Economic Area Residents
If you are located in the EEA, our legal basis for collecting and using your personal information is your consent (for cookies) and our legitimate interest in understanding how our Site is used and responding to your inquiries.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Mercovi
Email: info@mercovi.com
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